Provider Overview
As a leading hosted VoIP provider since 1999, Fusion, formerly Pingtone services, various organizations across multiple industries including energy, healthcare, finance, manufacturing, associations, professional services, technology, emergency response, and national defense. With this, the provider offers voice, video and unified communication services along an impenetrable network. Additionally, SIP trunking, IP faxing, call recording, reception attendant, and various other service features are offered. Along with quality and services, Fusion works with leading technology innovators—such as Cisco, Broadsoft, and Polycom; therefore, further establishing a high standard of excellence. Aside from quality, the provider implores various customer service method with their brand of customer care—which includes administrative online portal, various training, resource pages, and phone and email support. Fusion also includes a variety of informative resources including white papers, case studies, user guides, video library, a list of supported phone types, and a full list of phone systems’ features.
Fusion Pricing and Services
Cloud Communications
- Fusion360
- MobileConnect
- Contact360
- Business Productivity Solutions
- FusionWorks
- FusionSIP
- Fusion Essentials
Cloud Connectivity
- Internet Access
- MPLS
- Automatic Failover
- Unified Threat Management
- Fusion SD-WAN
- Private Networks
Cloud Computing
- Private/Hybrid Cloud
- Backup and recovery
- Disaster Recovery as a Service (DRaaS)
- Security
- Colocation
*Contact Fusion for pricing