Rebecca Drew
Rebecca Drew started with GetVoIP in 2018 as a content coordinator. Through her work in social media marketing and SEO for the GetVoIP website, she developed a strong interest in VoIP, and particularly in Unified Communications and Collaboration.
Trained as an attorney, Rebecca has many years of experience in writing and research and has a passion for both. She presently writes about current events in the VoIP world, including product launches, mergers and rebrands.
Rebecca's latest articles
IVR
IVR Scripts Best Practices & Real-World Examples
Call Center
Call Center Quality Assurance: Tips & Best Practices
Call Center
Amazon Connect vs Twilio Flex: Head-to-Head Comparison
VoIP & Unified Communications
VoIP Advantages & Disadvantages: What You Need to Know
VoIP & Unified Communications
8 Best Practices for Improving VoIP Call Quality
VoIP & Unified Communications
Simultaneous Ring: How to Ring More Than One Phone
VoIP & Unified Communications