Customer Experience
Moshe Beauford
Moshe Beauford is an experienced reporter, having spent over five years covering the UCC tech beat, industry issues, etc. He runs the GetVoIP News, the news portion of GetVoIP, serving as Senior Tech Reporter and Editor. Beauford’s work spans bleeding-edge technology to the future of work, AI, workplace diversity, unified comms, and collaboration. It has appeared in the Independent, CBD-Intel, UC Today, CX Today, Gizmodo UK, UNLEASH.io, and more.
He currently travels the world – reporting remotely, playing the violin, DJing: singing, and cooking. Follow Moshe on Twitter @Beauford.Moshe or connect with him on LinkedIn. Have industry news, a story idea, insightful data, or a lead? Shoot him an email at: moshe.beauford@getvoip.com
Moshe's latest articles
Security
Vonage Launches Fraud Suite with End-to-End Security
CCaaS
Exploring 8×8’s Updated Technology Partner Ecosystem
Customer Experience
Vonage, Jumper.ai to Enhance Omnichannel CX Tool
Customer Experience
The State of Self-Service in 2023
Chatbots
The State of Chatbots in 2023
Business Insights & Tips
The State of Artificial Intelligence (AI)
Unified Communications
Cisco Live 2023 Aspires to Move CX Needle
CCaaS